What are the motorcoach requirements at Hearthside Grove?
Hearthside Grove is a Class A motorcoach resort.
Our Owner's Association defined Class A in the traditional sense as motor homes and converted buses with a flat front (not a truck, van or semi-front end). We understand the appeal of other types of coaches and trailers, but we don't have a provision to host those units as either a guest or owners. Additionally, Class A motorcoaches must be a minimum of 30 feet in length and be no older than ten years of age.
Please email us at [email protected]
or call 888-476-8388
if you have any questions.
How do I book a luxury lot at Hearthside Grove?
You can either make a booking directly on this website by using the "check availability box" or call our office at 888-476-8388
, and one of our guest services professionals will be glad to help you.
What type of hook-ups are on the rental lots?
Every rental lot at Hearthside Grove is at least 5000 Sq Ft with beautiful landscaping, a 20 X 70 paved pad, and full hook-ups with 50 amp service and WiFi. Standard Plus, Deluxe, and Premium lots may include additional amenities like a water view, enhanced furniture, firepit, fireplace, pergola, outside kitchen, or a water feature.
Can I rent a golf cart from Hearthside Grove?
We have a limited number of golf carts available for rent between early May and early October. We recommend reserving the golf carts
as early as possible, preferably immediately after you make your lot reservation. You can either book a golf cart by clicking here
or by calling our office at 888-476-8388, and one of our guest services professionals will be glad to help you.
Is booking online secure?
We use a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Can I bring my pet with me?
A maximum of two well-mannered and quiet pets are allowed on each lot; however, except for service animals, pets are not allowed inside bungalows, clubhouses or pool areas. Pet owners must keep their pets on a leash that is no more than 6 feet in length (except in the dog run located near the front gate) and promptly pick up after their pet. Don't hesitate to contact guest services at 888-429-3992 with any questions.
Is the bungalow included in my lot rental?
Bungalows are NOT included in the rental.
Is my lot selection guaranteed?
Typically, the answer is yes; however, we are a lot ownership resort which means that, in the unlikely event the owner of the rental lot you selected sells or removes the property from the rental pool, you will be notified as soon as possible to discuss a suitable replacement lot.
How much of a deposit is required, and when is the balance due?
All reservations made ten days or more before arrival require a 50% deposit to hold chosen dates, with the balance due ten days before arrival. Reservations made within ten days of arrival will be charged in full for the entire reservation.
What is Hearthside Grove's cancellation policy?
We request that you notify us as soon as possible if you need to cancel a reservation. Cancellations made ten days or more before arrival will result in a $50 processing fee. Cancellations made less than ten days before arrival will result in a loss of 50% of the entire reservation cost (including bungalow costs if this option was selected on your reservation).
Does Hearthside Grove allow outdoor fires, and can we add decorations like flags and banners to our lot?
Fires are a big part of the RV lifestyle and important to us at Hearthside Grove as they are an excellent way to spend a crisp evening outdoors! To ensure that all our guests and owners enjoy their evenings without smoke from wood fires, we limit all fires to gas only. Suppose you are not staying on a lot with a gas fireplace. In that case, we encourage you to enjoy the oversized fireplace in the Main Clubhouse or, even better, make friends with one of our lot owners, many of whom have spectacular fireplaces and fire pits. Guests are encouraged to enjoy the natural beauty and landscaping of the resort rather than decorate their sites with temporary or permanent ornamentation. Please refrain from using outdoor tents, hammocks hung from trees, lawn decorations, flags, banners, screen rooms or other temporary enclosures.
When can we check in to the resort, and what time do we need to check out?
We ask our guests to check in after 1 PM and check out by noon on your day of departure. Please notify us as early as possible if you would like to inquire about the possibility of early check-in or late check-out.
Is it permissible to wash my motorcoach while visiting Hearthside Grove?
Absolutely, we encourage guests to keep their rigs looking spiffy. Please feel free to wash your motorcoach and tow vehicles on-site yourself or hire one of our local professional detailing companies to do the work for you. Please contact our helpful office staff at the Welcome Center to get phone numbers for local contractors.
What are the pool and spa use hours?
The pool is generally open 24-hours a day, and we ask that guests please be courteous in their use of the pool and pool area, taking extra care to limit noise. During poolside social events, we would ask that you refrain from swimming. The Hearthside Grove pool and spa may need to be closed occasionally for maintenance and special events. We do not have a lifeguard on duty, so guests may use the pool and spa at their own risk. We do not allow glass containers or pets inside the fenced area surrounding the pool for safety reasons. We ask that all children under the age of 16 be accompanied by parents and/or grandparents in the clubhouses and pool area.
Is it permissible to use my gas golf cart, scooter, ATV or Razor as transportation while visiting Hearthside Grove?
At Hearthside Grove, we love all of the toys that come with enjoying the great outdoors. However, due to noise and pollution restrictions, we do not allow gas-powered golf carts, scooters, ATVs, Razors, etc. All vehicles, except for cars and motorcycles, must be electrically powered.
What type of transportation is available to and from Hearthside Grove?
Since Petoskey is relatively rural, Ubers and Lyfts can be sparse or nonexistent. We recommend towing a car during your stay or renting a vehicle while in Northern Michigan. A list of car rentals and other transportation services can be found via PetoskeyArea.com
Is it permissible to store my trailer on my rental lot?
Trailers are not allowed to be stored on rental lots. However, the Hearthside Grove staff will be happy to assist with moving your trailer to and from an authorized storage area for your stay.
What are the welcome center hours?
The Welcome Center is located inside the Main Clubhouse and is the place where you register upon arrival, meet with our sales team, plan your stay, schedule a tour of the resort, and receive mail and package deliveries. The Welcome Center hours are Mon.-Sat. 9:00 AM to 5:30 PM and Sunday 11:00 AM to 5:00 PM (hours may vary throughout the year so please contact the Welcome Center to confirm). Off-season hours may vary.
What address do I use to receive mail and packages?
Contact us for the shipping address at 231-622-6275 or [email protected]
What forms of payment does Hearthside Grove accept?
Hearthside Grove accepts credit card payments using Visa, Mastercard, American Express or Discover, cash or checks.